The good news is that your WD My Passport or other external hard drives greyed out in Disk Utility indicates that the drive isn't physically damaged but has some issues with the partition table or some other corruption at the file system level. How to fix WD My Passport greyed out in Disk Utility? Also, recovering files from unmountable WD My Passport on Mac is also talked about in this blog.

WD external hard drive shows up in Disk Utility but won't mount? Don't be upset, this article will throw some light on WD My Passport greyed out in the Disk Utility issue. Why does this happen? It's most likely that the WD My Passport is logically corrupted and the operating system fails to mount it. However, there are times when your My Passport for Mac is not showing up in Finder or greyed out in Disk Utility. Then it is possible to have full read-write access to the WD My Passport. In general, when a stable WD My Passport gets plugged into Mac, the drive will be readily available on the Desktop, Finder, and Disk Utility. Please help me with a solution to my problem. I wish not to lose the information on my drive since there are backups from years back. But nothing happened when pressing “Mount”. When I opened Disk Utility I could see the drive there as greyed out. Since a few months ago the drive just stopped showing off in Finder. Hello, I have a 500GB WD My Passport external hard drive which I use on my MacBook Air.

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